Terms and Conditions
Last updated: 2 October 2026
Welcome to Mera Gopal. These Terms and Conditions govern your use of meragopal.com and your purchase of products from our website.
Mera Gopal is a customer-facing brand operated by Lintaap.
By accessing or using this website, or by placing an order, you agree to these Terms and Conditions.
1. About Mera Gopal
Mera Gopal provides devotional and lifestyle products through its online store.
Product information, images, descriptions, availability and prices are displayed on the website for customers to review before placing an order.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices and other information displayed on the website are accurate.
Actual product colours, appearance, dimensions or minor details may vary from photographs due to lighting, photography, screen settings, manufacturing variations or the nature of handmade products.
We reserve the right to correct genuine errors or inaccuracies and to update product information when necessary.
3. Prices and Taxes
All prices displayed on the website are in Indian Rupees (INR).
Applicable taxes and other charges, where required, will be reflected in the order total.
Shipping charges, where applicable, will be displayed before the order is submitted.
4. Product Availability
Products are subject to availability.
If a product becomes unavailable after an order has been placed and we are unable to fulfil the order, we will contact the customer and provide an appropriate resolution, including a refund where applicable.
5. Orders
When you place an order, you are making a request to purchase the selected products at the prices and terms displayed at checkout.
After an order is submitted, you will receive an order-related confirmation or notification at the email address provided during checkout.
An order may be cancelled or declined in circumstances including suspected fraud, incorrect pricing, product unavailability, payment failure, or other legitimate operational or legal reasons.
6. Customer Information
You are responsible for providing accurate and complete information when placing an order.
This includes your name, email address, telephone number, billing information and shipping address.
Mera Gopal is not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.
7. Payments
Payments may be processed through Razorpay and the payment methods made available at checkout.
Payment processing may be subject to the terms and policies of the relevant payment provider.
An order is not considered successfully paid until payment has been successfully authorised or captured as applicable.
8. Shipping and Delivery
We ship orders to locations supported by our shipping service.
Available shipping options and applicable charges are displayed during checkout.
Delivery timeframes may vary depending on destination, courier operations, weather, holidays, unforeseen events and other circumstances outside our reasonable control.
Once an order has been handed to the delivery service, delivery is also subject to the carrier’s processes and service conditions.
Customers should provide an accurate delivery address and contact information.
9. Returns, Replacements and Refunds
Returns, replacements and refunds are governed by our Refund and Returns Policy.
Please review that policy before placing an order.
Nothing in these Terms and Conditions limits any rights or remedies available to customers under applicable law.
10. Cancellation
Customers may request cancellation of an order before dispatch by contacting us as soon as possible at:
Cancellation requests received after dispatch may be handled under the applicable return and refund process.
11. Customer Accounts
Customers may be able to place orders as guests or create an account.
If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
You should notify us if you believe your account has been accessed without authorisation.
12. Website Use
You agree not to use this website:
- For any unlawful purpose
- To attempt unauthorised access to the website or its systems
- To interfere with the security or operation of the website
- To submit fraudulent orders or payment information
- To introduce malicious software or harmful code
- To misuse website content or services
We may restrict access to the website or take other appropriate action where misuse is identified.
13. Intellectual Property
Unless otherwise stated, the content of this website, including text, branding, graphics, photographs, logos, design elements and other materials, belongs to Mera Gopal, Lintaap, or the relevant rights holder.
You may not reproduce, copy, modify, distribute, sell or commercially exploit website content without appropriate permission.
14. Third-Party Services and Links
The website may use third-party services such as payment processing, hosting, delivery and other infrastructure services.
The website may also contain links or references to third-party websites.
Third-party services operate under their own terms and policies, and Mera Gopal is not responsible for the content or practices of third-party websites outside our control.
15. Website Availability
We make reasonable efforts to keep the website available and functioning.
However, uninterrupted availability cannot be guaranteed.
The website may occasionally be unavailable because of maintenance, technical problems, updates, security issues or circumstances beyond our reasonable control.
16. Limitation of Liability
To the extent permitted by applicable law, Mera Gopal and Lintaap will not be responsible for indirect, incidental or consequential losses arising from the use of the website or products purchased through it.
Nothing in these Terms and Conditions excludes or limits liability that cannot lawfully be excluded or limited under applicable law.
17. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes to our website, services, business practices or applicable legal requirements.
The updated version will be published on this page with a revised “Last updated” date.
18. Governing Law
These Terms and Conditions are governed by the applicable laws of India.
Any dispute will be subject to the jurisdiction of the courts or other appropriate forums having jurisdiction under applicable law.
19. Contact Us
For questions regarding orders, products, payments, returns or these Terms and Conditions, contact:
Mera Gopal
Managed by Lintaap
Email: connect@meragopal.com
Website: https://meragopal.com